Privacy Policy — LLC Magsmeni

This Privacy Policy explains how LLC Magsmeni ("we", "us", "our") collects, uses, and protects information in connection with our applications and services, including BeautyBox (mobile and web application) and Riabid (a fundraising online auction platform for buying and selling Georgian art), together the "Services". By using our Services, you agree to the collection and use of information as described in this policy.

1. Who We Are

LLC Magsmeni is a Limited Liability Company registered in Georgia (Identification Number: 405377818), with its legal address at Georgia, Tbilisi, Vake District, Ateni str. N 6-8, flat 10. Full company details are available on our Company Information page.

2. Information We Collect

We collect the following categories of information when you use our Services:

Contact and profile information — such as your name, phone number, email address, and profile details you provide when creating an account, booking a service, or contacting support.
Payment information — such as billing details and transaction records needed to process bookings or payments. Card and payment details are processed by PCI-DSS compliant third-party payment processors; we do not store full payment card numbers on our own servers.
Booking and usage data — such as appointments and orders on BeautyBox, bids, subscriptions, and auction activity on Riabid, and other interactions with the Services, used to provide and improve our features.
Technical data — such as device type, operating system, app version, and crash/diagnostic logs, used to keep the Services secure and reliable.

3. How We Use Your Information

To create and manage your account and provide the Services you request;
To process bookings, orders, and payments;
To communicate with you about your account, bookings, or support requests;
To maintain the security, integrity, and performance of our Services;
To comply with legal, tax, and accounting obligations.

4. How We Share Information

We do not sell your personal information. We may share information with:

Service providers who help us operate the Services (e.g., payment processors, hosting providers), bound by confidentiality and data protection obligations;
Beauty and self-care partners on BeautyBox, or artists, sellers, and auction organizers on Riabid, solely as needed to fulfill a booking, bid, or sale you initiate;
Authorities, where required by law or to protect our legal rights.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services. Transaction and billing records may be retained longer where required by applicable tax and accounting laws in Georgia, after which they are deleted or anonymized.

6. Your Rights and Account/Data Deletion

You may access, correct, or request deletion of your personal information at any time. For step-by-step instructions on deleting your account and associated data, see our Data Deletion page. You may also submit a request directly to consulting@magsman.ge.

7. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

8. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Services after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at consulting@magsman.ge.